This Privacy Policy explains how Kalemah ("we", "our", or "us") collects, uses, shares, and protects information when you use the Kalemah mobile application and related services available through kalemah.app.
Kalemah is a mobile word game designed to help non-Arabic speakers practice Arabic vocabulary and word formation by arranging Arabic characters in the correct order.
By downloading, accessing, creating an account, or using Kalemah, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
1.1 Account and Personal Information
When you create a Kalemah account, we may collect and process information necessary to create and manage your account, which may include:
- Name or display name, if provided
- Email address
- Authentication credentials or authentication identifiers
- Account preferences
- Account creation and account-management information
Authentication may be provided through Firebase Authentication and associated Google infrastructure. The exact information processed depends on the sign-in method you choose.
1.2 Game and Learning Data
We may collect information generated through your use of Kalemah, including:
- Words and letters used during gameplay
- Game scores and results
- Levels or stages completed
- Learning progress and achievements
- Attempts, mistakes, and completed exercises
- Game preferences and settings
- Other information necessary to maintain your game progress
1.3 Technical and Device Information
We may automatically receive certain technical information when you use Kalemah, including:
- Device type and model
- Operating system and version
- Application version
- Device language and general region
- IP address and network information
- Device or application identifiers
- Application performance and diagnostic information
- Date, time, and duration of application usage
1.4 Analytics Information
Kalemah uses Google Analytics for Firebase to understand how users interact with the application. Analytics may collect information such as events, application usage, device information, and certain automatically collected or configured user properties.
We may use analytics events to understand gameplay, engagement, feature usage, performance, and other aspects of the application. We may also use aggregated or pseudonymous analytics information to improve Kalemah.
1.5 Advertising Information
Kalemah uses Google AdMob to display advertisements where advertising is enabled.
Depending on applicable settings, consent, device configuration, and regional requirements, AdMob and its advertising partners may process information such as device identifiers, IP address, advertising identifiers, approximate location, interaction with advertisements, and information about application usage for advertising, measurement, fraud prevention, and related purposes.
Where required by applicable law, advertising and consent settings may be presented to users before relevant processing takes place.
2. How We Use Your Information
We may use information we collect to:
- Create and manage user accounts
- Authenticate users and secure accounts
- Save and provide access to game progress
- Provide scores, achievements, levels, and learning features
- Operate and maintain Kalemah
- Analyze gameplay and application usage
- Improve Arabic word exercises, content, and game mechanics
- Improve application performance and usability
- Identify and resolve technical problems
- Measure and improve advertising performance
- Display advertisements where enabled
- Detect and prevent fraud, abuse, and security incidents
- Provide customer support
- Comply with applicable legal obligations
3. Firebase and Google Services
Kalemah uses Firebase and other Google services to support application functionality. Depending on the features enabled in the application, these services may include Firebase Authentication, Firebase/Google Analytics, and other Firebase infrastructure.
Firebase services may process information such as email addresses, authentication information, IP addresses, device information, application identifiers, and other information necessary to provide their respective services.
Google Analytics for Firebase provides application usage and engagement measurement and can automatically collect certain events and user properties. We may also configure additional events relevant to Kalemah's gameplay and learning functionality.
For more information about Firebase privacy and security, please refer to Google's Firebase privacy documentation: Firebase Privacy and Security .
4. Google AdMob and Advertising
Kalemah uses Google AdMob to serve advertisements. Advertising providers may use identifiers and other technical information from your device to deliver, measure, and improve advertisements and to prevent fraudulent activity.
The availability and personalization of advertising may depend on your location, applicable privacy requirements, your consent choices, and your device or operating-system settings.
Where required, Kalemah may use Google's consent mechanisms to obtain and manage user choices regarding advertising and analytics.
5. Legal Basis for Processing
Where applicable data protection laws require a legal basis for processing, we may process information based on one or more of the following:
- Performance of a contract: to create and operate your account and provide Kalemah's core features.
- Consent: where consent is required for analytics, advertising, personalized advertising, or other processing.
- Legitimate interests: for security, fraud prevention, service improvement, troubleshooting, and operational purposes, where permitted by law.
- Legal obligations: where processing is necessary to comply with applicable law or lawful requests.
6. Data Sharing
We do not sell your personal information.
We may share or permit access to information with trusted service providers that help us operate Kalemah, including:
- Firebase and Google services
- Google Analytics
- Google AdMob and advertising partners
- Cloud infrastructure and technical service providers
- Security, fraud-prevention, and support providers
We may also disclose information when reasonably necessary to comply with law, respond to lawful legal requests, protect our rights or property, protect users or others, or investigate fraud, abuse, or security incidents.
7. Data Retention
We retain personal information and game-related information for as long as reasonably necessary to provide Kalemah, maintain user accounts and game progress, improve our services, comply with legal obligations, resolve disputes, and enforce applicable agreements.
Retention periods may vary depending on the type of data, the purpose for which it was collected, and the requirements of applicable law.
8. Account and Data Deletion
If you have a Kalemah account, you may request deletion of your account and associated personal information by contacting us using the contact information below.
Certain information may need to be retained where required by law or where reasonably necessary for security, fraud prevention, dispute resolution, or other legitimate purposes.
9. Your Privacy Rights
Depending on your country or jurisdiction, you may have rights regarding your personal information, including:
- Accessing personal information we hold about you
- Correcting inaccurate information
- Requesting deletion of personal information
- Requesting restriction of certain processing
- Objecting to certain processing
- Withdrawing consent where processing is based on consent
- Requesting portability of your information where applicable
To exercise an applicable privacy right, please contact us. We may need to verify your identity before processing a request.
10. Children's Privacy
Kalemah is a general language-learning game and is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you are a parent or legal guardian and believe that a child has provided personal information to us in a manner that is not permitted, please contact us. If we become aware that we have collected such information where we should not have done so, we will take reasonable steps to delete it.
11. International Data Transfers
Kalemah relies on third-party infrastructure and service providers, including Google services. As a result, your information may be processed in countries other than the country in which you live.
Where required by applicable law, we take reasonable steps to ensure that international transfers are subject to appropriate safeguards.
12. Data Security
We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
Our application uses third-party infrastructure designed to provide secure data transmission and storage. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Cookies and Similar Technologies
The Kalemah website and third-party services used by Kalemah may use cookies, software development kits (SDKs), device identifiers, and similar technologies.
These technologies may be used to maintain functionality, understand usage, measure performance, support advertising, detect fraud, and improve our services.
14. Third-Party Privacy Policies
Kalemah may rely on third-party services whose privacy practices are governed by their own policies. We recommend reviewing the applicable policies of third-party providers, including Google's privacy documentation, before using their services.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Kalemah, our services, applicable laws, or our data practices.
When changes are made, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how Kalemah handles your information, please contact us: